Official statement: March 23, 2020 — As government leaders from multiple states across the U.S. and around the world are ordering their residents to either shelter in place or “stay home, stay safe,” we are providing an update from Komatsu.
We continue to work with our global teams, distributors and supply chain partners, and as an essential business, our factories, service operations and parts distribution businesses remain committed to providing the equipment, technology and services our customers depend on, while prioritizing health and safety measures for our employees worldwide.
As always, our first priority, is the safety and well-being of our employees. Following government and global health organization guidance regarding COVID-19, we have enacted policies that reduce risk for our employees including remote work for all who can, rotating and segregating essential operations and supply shifts, strict travel restrictions, prohibiting visitors to our facilities and supporting quarantine needs.
For our employees who cannot perform their jobs from home, our company is fully complying with all Center for Disease Control (CDC), state, and best practices for hygiene, social distancing, and protective measures.
We are working closely with our vendors, suppliers and global leadership to continue to move forward in accordance with our Business Continuity Plans. Meeting customer needs and providing essential support for the construction, industrial machinery, mining and forestry industries remain top priorities and we will continue to fulfill our obligations to the best of our ability as we monitor the evolving situation, and communicate and adapt accordingly.
Customers who need additional assistance at this time should contact their Komatsu representative or local distributor for direct support.
Komatsu is an industry-leading manufacturer and supplier of equipment, technologies and services for the construction, forklift, mining, industrial and forestry markets. For nearly a century, Komatsu equipment and services have been used by companies worldwide to develop modern infrastructure, extract fundamental minerals, maintain forests and create technology and consumer products. The company’s global service and distributor networks support customer operations, tapping into the power of data and technology to enhance safety and productivity while optimizing performance.
Senior Manager – PR and CSR